SHIPPING & FULFILLMENT POLICY
Information regarding digital-only pass confirmation and delivery for RAAS UTSAV 2026.
Last Updated: September 2026 · Valid for 2026 EditionRAAS UTSAV is a live cultural festival event. All passes are issued exclusively in digital form — your official booking confirmation receipt and its entry QR, shown on this website. No physical tickets are printed or dispatched: there is no courier, postal or hand delivery, no will-call or counter collection, and no physical ticket is available at the venue. A printout or screenshot of your digital receipt is only a copy of that same digital pass, not a separately issued ticket.
1. DIGITAL PASS CONFIRMATION (INSTANT ELECTRONIC DELIVERY)
Upon completing a reservation request and payment transaction, your official Booking Request Receipt is generated immediately on-screen. That digital receipt, with its entry QR, is your pass — no separate physical ticket exists.
Pass Format: Digital only. The pass exists solely as the on-screen receipt with its entry QR. No physical ticket is printed, posted, couriered or available for collection at the venue.
Delivery Timeline: Instantaneous (0 business days). Your receipt appears immediately upon submission.
Delivery Charges: ₹0 (Free digital fulfillment). No shipping, courier, handling, or convenience delivery fees are charged.
Printable / PDF Access: You can download or print your reservation receipt at any time directly from the receipt screen. A printed copy is a convenience copy of the same digital pass, not a separate ticket.
Entry QR Delivery: The entry QR is part of the digital receipt and appears only once the booking is confirmed and paid. A Pay Later booking that is still awaiting payment shows no entry QR until payment is completed; if the 24-hour payment deadline passes without payment, the booking expires and no admission QR is issued.
2. BOOKING REFERENCE & RECEIPT RETENTION
Each confirmed booking generates a unique Request ID displayed on the reservation receipt. Attendees should retain their digital receipt on their mobile device or keep a printed copy for booking reference and support inquiries.
3. LOST RECEIPT OR NON-DELIVERY RECOVERY
If you accidentally close your browser window or misplace your printed receipt:
You can instantly retrieve your reservation record at our Booking Lookup Desk by entering your registered phone number and Request ID.
Alternatively, our coordination desk is available on WhatsApp / Phone at +91 94301 12440 (or +91 99315 03960) to resend your booking verification stub.
4. FULFILLMENT HELP & COORDINATION
For pass fulfillment inquiries, group bookings, or venue guidance:
Trade Name: PUJA TENT AGENCY
Legal Name / Proprietor: KUMARI PUJA VISHWAKARMA (Proprietorship)
GSTIN: 20ARLPV7298K1ZZ
Event Presentation: EVENT POINT
Principal Place of Business: KHATA NO 103, PLOT NO 1726, Argora Chowk, Harmu Road, Argora, Ranchi, Jharkhand 834002
Helpline: +91 94301 12440 / +91 99315 03960 / +91 85400 06033
Email: eventpointranchi18@gmail.com / eventpoint42@gmail.com
Event Celebration Grounds: Upwan Lawn, Chanakya BNR Hotel, Station Road, Ranchi, Jharkhand 834001 (Distinct from business address)